How can I pay for reservations?

we send you a link to pay online thru the gateway of our money exchange.

what credit card should I use to pay?

You can use all main credit cards like: Visa, Master Card, American Express,etc.

where is the payment gateway?

All the gateways we use are outside Iran, mostly in Europe.

Is it safe to pay via payment link you send to us?

Yes, it is 100% safe either during filling in your private information or during the transaction process.

Can I pay my reservation fee in Iran?

No; due to the high demands for hotels and transportation tickets in Iran, it is not possible to reserve without advance payment.

How can I cancel my reservations?

you need to email us and request at least 1 week before your check-in date. (refer to terms & conditions for more information)

how is the refund process?

After receiving cancel confirmation from hotel or transportation company, we send the refund sum to your credit card account after deducting the exchange and administrative fees from it. (refer to terms & conditions for more information)

when should I apply for my hotel, ticket and transfer reservation?

For hotels at least 3 months before your arrival especially in high seasons (mid March to mid June and mid August to mid November), for tickets at least 1 month before the departure date, and for transfers 1 week before your pick up date.

what is the exchange rate you use for your quotes?

The official rate is based on Central Bank of Iran and, but we often use a rate between it and the unofficial rate.

Is there any hidden fees like tax,etc?

Not at all!; the quotes we send to your email are the final price we request from you.

How much is your commission for reservations?

For hotel reservations we often ask for no commissions! For transport tickets, we ask 6 EUR per route for normal bookings and 10 EUR for express bookings. (refer to terms & conditions for more information)

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