Dear Valued Guest,
Please read the following terms and conditions carefully before your reservation/booking with us:
1- You should pay the reservation/booking fee online by major debit/credit cards like Master & visa card via the link we send to your email.
2- The payment gateway is outside Iran and completely safe.
3- Non of your private information like credit card number, email, address etc is revealed.
4- All quotes are valid only for 4 Hours (in high seasons) and 48 hours (in low seasons) from the time we send to your email. If you confirm our quotes later than 4 Hours (in high seasons) and 48 hours (in low seasons), they may be subject to increase due to the momentary currency rate changes and inflation in Iran. They may also be subject to not-availability due to the high demands in high seasons.
5- All payment links are valid for only 12 Hours (in high seasons) and 24 hours (in low seasons) from the moment we send to your email. The payments after 12 Hours (in high seasons) and 24 hours (in low seasons) may be subject to increase due to the momentary currency rate changes and inflation in Iran.
6- After receiving the payment, it usually takes 2-5 working days to prepare your hotel voucher or tickets provided that you had sent us the required documentation in time. (passport copies etc.)
7- We charge 6 EUR as commission fee per route for normal ticket bookings (2-5 working days) and 16 EUR for express ticket bookings (24hrs= 1 working day).
8- Cancellation and refund obeys the hotel`s or transporting company`s rules & policies and is different from hotel to hotel or company to company.
(Please ask us the exact refund amount for each request if you might cancel your reservation.)
9- A 15 EUR commission fee is deducted from the hotel refunds and 3 EUR from ticket refunds to compensate the bank transfer and administrative expenses.
10- The cancellation process takes 1-3 working days after your request.
11- The refund amount will be settled to your account within 7-10 working days after the cancellation is confirmed by hotel or transportation company.
12- All exchange rates are based on www.xe.com.
13- High seasons in Iran are from mid March to mid June and mid August to mid November.
(Please reserve your hotel at least 3 months before high seasons start)
14- We are off at the weekends (Thursdays & Fridays) and Iran’s official holidays.
Warmest hugs from ancient Persia
Markar Travel Team